Cleveland UndergroundBack to shop

Customer support

Contact us

Effective November 1, 2026

For product, order, shipping, return, privacy, or store questions, contact Cleveland Underground using the business support address below.

Emailsupport@cleunderground.com

Include your Shopify order number for order-related requests. Never email payment-card details or account passwords.

Mailing address

Cleveland Underground
30 N Gould St
Sheridan, WY 82801
United States

This is a mailing address, not a retail storefront or walk-in return location. Do not mail merchandise without return authorization.

Support information

  • Order help: include the order number and purchasing email.
  • Damaged or incorrect item: include clear photos of the item and packaging.
  • Privacy request: identify the email or order associated with the request and state the access, correction, or deletion requested.

Policies

Before purchasing, review the shipping and return policies linked below. Checkout, payment, order confirmation, and refund processing are provided through Shopify.